Get a phone number and turn on the assistant

The phone assistant answers your business number, books from your real availability and takes messages.

Steps

1. Go to Phone in the dashboard menu.
2. Under Choose your number, pick one and click Use this number. It starts answering right away.
3. Under How it sounds, set The assistant's name, Voice and Greeting.
4. Optionally choose Welcome in another language and the Conversation language.
5. Add a Transfer calls to number if the assistant should be able to put callers through to you.
6. Choose the Longest call (3 to 15 minutes).
7. Add Things the assistant should know, in plain sentences.
8. Click Save. The next call uses these settings.

Good to know

• To pause it, click Turn off next to Answering calls. While off, callers hear the number isn't in service. Click Turn on to resume.
• Put the number on your site, Instagram and voicemail, or forward your existing business line to it.
• Give up this number releases it for good; another business may take it.
• The phone assistant is included on some plans only. If yours doesn't include it, the page shows See plans.
• Only the account owner can pick a number or change settings.