Change or cancel your plan

You can move to another plan or cancel from the Billing page.

Steps

1. Go to Billing. Your current plan is marked Your plan.
2. To cancel, click Manage billing & invoices and cancel on the Stripe page. Billing then shows when your access ends.
3. If you're not paying yet (no plan, or cancelled), pick a plan under Choose a plan and click its button.
4. If you're already paying (or in your trial) and want a different plan, click Switch to … on that plan. It changes straight away on the same subscription.

Good to know

• Switching plan mid-month: you pay (or get credit for) the difference for the rest of the period, on your next invoice. You're never billed for two plans.
• To switch between monthly and yearly on the same plan, choose Monthly or Yearly at the top and click Switch to yearly (or monthly) on your plan.
• After a cancellation, your plan runs until the end of the period you've paid for.
• If your plan lapses, your website and bookings keep working, but extras like the phone assistant, text reminders and your own domain switch off.
• A complimentary account has nothing to pay or change.