Bookings

Can I add a booking myself?

There's no dashboard button for this yet; here's how to put a phone or walk-in booking on your calendar.

Open this in your dashboard →

The dashboard doesn't have an "add booking" button yet. To get a booking you took by phone or in person onto your calendar, book it through your own booking page.

Steps

  1. Open your site (View my site ↗ in the dashboard menu) and click a Book button.
  2. Choose the service, options and time as the client would.
  3. Under Your details, enter the client's name, mobile number and email.
  4. Leave the text and email offer boxes unticked. Only the client may agree to those.
  5. Click Confirm booking.
  6. Go to Bookings and click Accept if it's waiting for your OK.

Good to know

  • The client gets the usual confirmation email (if you entered their email), with the link to change or cancel.
  • A booking made this way counts as an online booking, including toward any monthly booking limit on your plan.
  • If you have a phone number with Sotera, callers can book themselves through the phone assistant.
  • To keep a time free without a booking, use Hours → Time off.

Still stuck? Open your dashboard and press Help: it can look at your account, and reach the Sotera team for you.