Bookings
Block time off
Close whole days or part of a day for holidays, appointments of your own, or a slow day.
Blocked time can't be booked online or through the phone assistant.
Steps
- Go to Hours and scroll to Time off.
- Choose Whole days or Part of a day.
- For whole days, pick the First day off and Last day off. For part of a day, pick the Day and the From and Until times.
- Optionally add a Note (only you see this), like "Vacation".
- Click Block this time.
- To undo it, click Remove next to it in the list.
Good to know
- Blocking time never cancels existing bookings. If you already have bookings in that time, you'll see how many; contact those clients if you need to move them.
- Upcoming blocks show a tag like "2 bookings already in this time".
- Time off on the Hours page closes the whole business. For one team member's time off, use Team → Edit → Time off.
- Only the account owner can block time for the whole business.
Still stuck? Open your dashboard and press Help: it can look at your account, and reach the Sotera team for you.