Bookings

Block time off

Close whole days or part of a day for holidays, appointments of your own, or a slow day.

Open this in your dashboard →

Blocked time can't be booked online or through the phone assistant.

Steps

  1. Go to Hours and scroll to Time off.
  2. Choose Whole days or Part of a day.
  3. For whole days, pick the First day off and Last day off. For part of a day, pick the Day and the From and Until times.
  4. Optionally add a Note (only you see this), like "Vacation".
  5. Click Block this time.
  6. To undo it, click Remove next to it in the list.

Good to know

  • Blocking time never cancels existing bookings. If you already have bookings in that time, you'll see how many; contact those clients if you need to move them.
  • Upcoming blocks show a tag like "2 bookings already in this time".
  • Time off on the Hours page closes the whole business. For one team member's time off, use Team → Edit → Time off.
  • Only the account owner can block time for the whole business.

Still stuck? Open your dashboard and press Help: it can look at your account, and reach the Sotera team for you.