Set your hours and booking rules

Your hours decide which times clients see when they book online or call the phone assistant.

Steps

1. Go to Hours in the dashboard menu.
2. Tick each day you work and set its start and end times. Untick days you're closed.
3. Choose Offer start times every: 15 minutes, 30 minutes or Hour.
4. Set Breathing room after each appointment (minutes) if you need time between clients.
5. Set Minimum notice (minutes): how close to the start time someone can still book.
6. Set How far ahead clients can book (days).
7. Tick Confirm online bookings automatically if you don't want to approve each one.
8. Click Save hours.

Good to know

• Times are in the time zone shown at the top of the page. Change it in Settings → Time zone.
• A day can't run past midnight, and closing must be after opening, or you'll see an error naming the day.
• New accounts start with 30-minute start times, no breathing room, 2 hours' minimum notice and 90 days ahead.
• Minimum notice is also the cut-off for clients changing or cancelling online.
• Team members can have their own hours (see "Team hours and services").
• Only the account owner can change the business's hours.